With locations, inventory, and staff nearby, SMS ensures that you receive the service levels you need to meet the wide array of systems, storage, and network devices found in your data center.
SMS will customize a cost effective maintenance solution for you.
| Responsive | We are local to our customers. Our W2 employees are always nearby. We have the right service levels and will customize them for you to provide you with time-sensitive response to critical business functions. We respond when you call and will arrive on-site with the parts needed to remedy your issue. |
| Flexible | We are more flexible
than the competition. SMS has the right support options to help you reduce your IT costs by providing a more responsive alternative to overpriced manufacturer maintenance. SMS Field Engineers are located throughout the United States and have expertise in multiple operating systems like HP-UX, AIX, Solaris, Tru64 UNIX, VMS, Windows, and MPE. |
| Service Focused | Service is our only business!
SMS offers comprehensive, multi-vendor, independent maintenance support for products that the manufacturer has decided is:
Typically, the manufacturer will begin increasing the maintenance costs for these products every year. This may force you into unnecessary hardware upgrades. SMS delays capital equipment expenses and puts you in control of your IT hardware budget. |